Membership Terms
1. Membership
Prudentia21 Membership is an ongoing technology-advice relationship for small businesses. The current advertised price is $99 CAD per month, billed on a recurring basis until cancelled.
2. What is included
Membership may include general technology guidance, practical AI recommendations, scheduled briefings or reviews, priority access to implementation, member pricing, and genuinely small fixes that can usually be completed in about 10 minutes. The 10-minute reference is a practical guideline, not a bank of billable minutes or an unlimited-support entitlement.
3. What is not included
Website builds, custom coding, migrations, integrations, substantial troubleshooting, on-site work, staff training, automation projects, custom software, managed IT services, or other implementation work are not included unless expressly stated in writing.
4. Scope before billing
Advice is included. Implementation is scoped separately. If a request becomes billable work, Prudentia21 will explain the proposed scope and price before starting that work.
5. Cancellation
You may cancel at any time. Membership access continues through the end of the already-paid billing period. Unless required by law or expressly agreed otherwise, unused days are not prorated or refunded.
6. Fair use and relationship
Membership is designed for normal small-business technology guidance, not continuous emergency support or unlimited labour. Abusive, unlawful, unsafe, or materially excessive use may be declined or may require a separate service agreement.
7. No guaranteed outcomes
Recommendations depend on the information available at the time. Prudentia21 does not guarantee revenue, savings, security outcomes, software uptime, or results from third-party services.
8. Third-party tools
Third-party software, subscriptions, licences, APIs, hosting, messaging, payment, and other vendor costs are not included unless expressly stated.
9. Changes
Pricing and benefits may change for future billing periods with appropriate notice. Existing prepaid periods are not retroactively repriced.
10. Contact
Membership questions and cancellations may be directed to hello@prudentia21.com.